⚠️ 𝓗𝓸𝓵𝓲𝓭𝓪𝔂 𝓞𝓻𝓭𝓮𝓻 𝓘𝓷𝓯𝓸 & 𝓓𝓮𝓪𝓭𝓵𝓲𝓷𝓮𝓼 ⚠️

𝒫𝐿𝐸𝒜𝒮𝐸, help us by choosing handmade gifts with enough time to be prepared and shipped. Upgrading shipping to USPS Priority Mail at checkout typically decreases shipping transit time, but DOES NOT decrease the amount of production time we need to create your handmade item. We do not offer "Rush" production out of fairness to each of our customers who placed orders before you.

From Dec 12 - 26, our order processing time will increase to 10-15 business days in order to allow us time to enjoy our holidays. This is in addition to actual shipping time. On Dec 27, we will resume our standard order processing time of 5-10 business days.

𝓜𝓪𝓭𝓮 𝓽𝓸 𝓞𝓻𝓭𝓮𝓻
Yule
USPS 1st Class Mail | Nov 29

Christmas & Hanukkah
USPS 1st Class Mail | Dec 3
International | DEADLINE HAS PASSED

𝓡𝓮𝓪𝓭𝔂 𝓽𝓸 𝓢𝓱𝓲𝓹
Yule
USPS 1st Class Mail | Dec 6
USPS Priority Mail | Dec 9

Christmas & Hanukkah
USPS 1st Class Mail | Dec 10
USPS Priority Mail | Dec 11
International | Nov 25 *
* NOTE: Shipped via USPS Priority Mail International ONLY. Customs and Local Postal Offices may delay packages. These delays are outside of our control. Please allow at least 3-4 weeks for shipping. This is in addition to our production time (noted in each listing). Allow several weeks extra for USPS First Class International Mail.

_____

𝓢𝓽𝓪𝓷𝓭𝓪𝓻𝓭 𝓞𝓻𝓭𝓮𝓻 𝓘𝓷𝓯𝓸 & 𝓓𝓮𝓪𝓭𝓵𝓲𝓷𝓮𝓼

𝒫𝐿𝐸𝒜𝒮𝐸, help us by choosing handmade items with enough time to be prepared and shipped. ALL info you need can be found below. PLEASE READ.

𝒫𝒮𝒜 | There are only 𝐭𝐰𝐨 𝐡𝐮𝐦𝐚𝐧𝐬 behind this business. We create each item, prepare each order for shipping, then hand deliver every package in-person to our central post office. We operate four art businesses plus a brick & mortar shop in the historic French Quarter. We manage ALL aspects of these businesses, like communications, website management, online sales, social media, scheduling, public relations, etc. We can do all without the benefit of an outsourced production team or bots because we are organized, but WE NEED YOUR HELP.

𝓟𝓻𝓸𝓭𝓾𝓬𝓽𝓲𝓸𝓷 𝓣𝓲𝓶𝓮𝓼
• Please see our "Shop Announcenment" section above for important holiday & special event deadlines.
• ALL items on this site are "Made To Order" and ship in 2 weeks
• Please see our Etsy page for Ready to Ship items
• 🚫 Rush Production. Upgrading shipping to USPS Priority Mail at checkout typically decreases shipping transit time, but does not decrease the amount of production time we need to create your handmade item. This is out of fairness to each of our customers who placed orders before you.
• 🚫 Customs

𝓢𝓱𝓲𝓹𝓹𝓲𝓷𝓰 𝓘𝓷𝓯𝓸 ⁠

• Estimated Shipping Times (not guaranteed)
North America (USPS Priority Mail): 1-3 business days
North America (USPS Ground): 5-7 business days
International: please see our Etsy page

• USPS Priority Mail upgrade typically decreases shipping transit time (typically 1-3 business days), but it DOES NOT reduce our production or processing times.
• You'll receive a Shipping Notification once we have prepared your Order for shipping, which will contain your tracking number. Your tracking number can also be found in your Order History. • Please do not message us on multiple platforms or social media with shipping time inquiries, which only serves to slow down our overall response time. ⁠
• We're not responsible for postal delivery delays. Once a package leaves our hands, we cannot control how long it takes to arrive to your address. However, feel free to reach out and we'll send you info on how to file a Missing Mail request with USPS.

𝓕𝓐𝓠𝓼
Q: I have a question about my Order. How should I contact you?
A: All communications must be through our CONTACT FORM. Please don't message us on social media.

Q: I saw a piece at Dark Matter Oddities & Artisan Collective in the French Quarter, but I don't see it listed here. Is it available?
A: Please email us at dark.matter.oddities.nola [at] gmail.com .

Q: Can I order a Custom piece of jewelry?
A: No, Customs are closed for the time being.

Q: When will Customs open?
A: We are currently overwhelmed with our store front, special events that we travel to vend, and online orders. We do not foresee Customs opening in the near future, but when we do open our books, we will announce that on our social media and to our mailing list members.

Q: When Customs do open, what kinds of pieces would you be interested in creating?
A: When we do open Customs, they will be limited to one of a kind memorial pieces and revisions to our own past designs. We will not copy or recreate designs by other artists, EVER.

𝓒𝓾𝓼𝓽𝓸𝓶  &  𝓟𝓮𝓻𝓼𝓸𝓷𝓪𝓵𝓲𝔃𝓮𝓭  𝓞𝓻𝓭𝓮𝓻𝓼
* Customs are CLOSED *
Please sign up for our newsletter to be informed of when customs re-open and shop updates

𝓒𝓪𝓻𝓮  𝓘𝓷𝓼𝓽𝓻𝓾𝓬𝓽𝓲𝓸𝓷𝓼
Metal jewelry is not meant to be exposed to damp conditions for extended periods. Please remove your jewelry before bathing, swimming, or strenuous exercise. Metalwork jewelry is prone to deformation and/or breaking when dropped or struck with force. Proper care of your purchase will ensure its long life. Uruz Metals is not responsible for damages caused to products through regular use or misuse.

𝓒𝓪𝓷𝓬𝓮𝓵𝓵𝓪𝓽𝓲𝓸𝓷𝓼  |  𝓔𝔁𝓬𝓱𝓪𝓷𝓰𝓮𝓼  |  𝓡𝓮𝓽𝓾𝓻𝓷𝓼
We gladly accept Cancellations. Please contact us within 24 hours of purchase.

We gladly accept Exchanges. Please contact us within 7 days of delivery. The item must be shipped back within 14 days of delivery. Buyer is responsible for all additional shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Customized items may be Exchanged for a corrected item if they are incorrectly made due to Seller error.

Because of the nature of these items, unless they arrive damaged or defective, I cannot accept Exchanges for:

• Personalized orders
• Intimate items, like earrings (for health/hygiene reasons)
• Items on sale

We do not accept Returns, but please contact us if you have an issue with your order.

𝓦𝓱𝓸𝓵𝓮𝓼𝓪𝓵𝓮  𝓐𝓿𝓪𝓲𝓵𝓪𝓫𝓲𝓵𝓲𝓽𝔂
Wholesale purchase is available to qualifying brick & mortar retailers. We do not offer our products for consignment. Our line sheet and wholesale terms can be requested via our Contact Form.

𝓘𝓷𝓺𝓾𝓲𝓻𝓲𝓮𝓼
For all other inquiries, please send me a message via my Contact Form.